Privacy Policy

Effective Date: April 9, 2026

Pioneer Pole Buildings, Inc., doing business as F&L Doors (“F&L Doors,” “we,” “us,” or “our”) operates https://fldoors.com (the “Site”). This Privacy Policy explains how we collect, use, share, and protect information when you visit our Site, submit a form, request a quote, communicate with us, apply for employment, or otherwise interact with us online.

Who We Are

Our website address is: https://fldoors.com

This Privacy Policy applies to information collected through FLDoors.com and related forms and pages on that website. The Site is operated by Pioneer Pole Buildings, Inc. d/b/a F&L Doors.

Information We Collect

Information You Provide

When you contact us or submit forms through the Site, we may collect information such as your name, email address, phone number, ZIP code, mailing address, service address, project details, service type, job type, company name, and any other information you choose to provide.

If you submit files, photos, documents, resumes, or other materials, we may collect and store those materials as part of your inquiry, request, or application.

Employment Applications and Resumes

If you apply for a job or submit employment-related information through the Site, we may collect your resume, work history, education, references, availability, qualifications, and other information you provide in connection with that application.

Photos, Videos, and Project Media

We may take, receive, store, and use photos or videos relating to estimates, properties, job sites, work in progress, completed work, service calls, and related operations for documentation, quality control, training, recordkeeping, and marketing purposes.

Where reasonable, we may try to avoid displaying sensitive personal details in marketing content. If you have concerns about a specific image or post, contact us and we may review the request.

Information Collected Automatically

When you visit the Site, we may automatically collect certain technical and usage information, such as your IP address, browser type, device information, operating system, pages viewed, links clicked, referral information, timestamps, and approximate location derived from IP address.

How We Use Information

We may use personal information to:

respond to inquiries and provide information you request;
review and respond to quote requests, service inquiries, and project requests;
communicate with you about scheduling, availability, follow-up, customer service, and project updates;
process employment inquiries and recruiting-related activities;
document projects and support quality control;
improve our Site, services, operations, and customer experience;
measure website usage and marketing performance;
protect against spam, fraud, abuse, and security risks; and
maintain records and comply with legal obligations.

Text Messaging, Email, and Communications

If you provide your mobile number and consent to receive text messages, we may send texts related to your inquiry, quote, project, scheduling, follow-up, employment application, or requested information.

The Site’s quote and inquiry forms may state that by submitting a form, you consent to receive transactional and project-related text messages and emails from F&L Doors. Message frequency may vary. Message and data rates may apply. You may opt out of text messages by replying STOP.

We do not share mobile information with third parties for their own marketing or promotional purposes.

Cookies and Similar Technologies

Cookies are small files stored on your device that help websites function, remember preferences, understand usage, and improve performance. You can control cookies through your browser settings. If you disable cookies, some Site features may not work properly.

The Site may also use similar technologies such as pixels, scripts, tags, or local storage for analytics, advertising, security, accessibility, translation, and performance support.

Analytics and Advertising

We may use analytics, tag management, advertising, remarketing, and similar tools to understand how visitors use the Site, measure campaign performance, improve the Site, and help deliver ads that may be more relevant to users.

These tools may collect information such as page views, user interactions, device and browser data, referral data, and IP-based signals. Advertising and analytics partners may use cookies, pixels, tags, or similar technologies to help us measure ad performance and improve marketing.

Financing and Third-Party Providers

The Site may provide information about financing options and may link users to third-party financing providers. If you click through to a financing provider or interact with a financing application or pre-qualification tool, the information you provide there may be collected and processed by that provider under its own privacy policy and terms.

F&L Doors does not control third-party financing providers’ privacy practices.

We may also use trusted service providers and business partners as reasonably necessary to operate the Site and our business, including providers that support website hosting, communications, form processing, spam prevention, analytics, advertising, accessibility tools, translation tools, visualizer tools, and internal workflows.

AI-Enabled Tools

We may use AI-enabled tools to assist with internal tasks such as content assistance, summarization, internal note support, workflow organization, and related business-efficiency functions.

Information you submit, such as inquiry details, project descriptions, or other general business communications, may be processed using such tools as part of internal workflows. We do not use AI tools to make solely automated decisions producing legal or similarly significant effects without human involvement.

Who We Share Your Data With

We do not sell your personal information, and we do not share it with third parties for their own marketing or promotional purposes.

We may share information with trusted service providers and business partners as reasonably necessary to operate the Site and the business of Pioneer Pole Buildings, Inc. d/b/a F&L Doors. We may also disclose information:

if required by law, subpoena, court order, or legal process;
to protect our rights, users, personnel, or property;
to investigate suspected fraud, abuse, or security issues; or
as part of a business transaction such as a merger, sale, financing, or asset transfer, subject to applicable law.

How Long We Retain Your Data

We retain personal information for as long as reasonably necessary for business purposes, operational needs, recordkeeping, and legal compliance. In general, we may retain lead, customer, and applicant information in our internal systems for up to 7 years, unless a longer period is needed for legal, tax, warranty, insurance, dispute-resolution, or related business purposes.

Your Rights and Choices

Depending on your situation and applicable law, you may request that we:

provide access to personal information we hold about you;
correct or update inaccurate information;
delete certain personal information;
provide an export of certain personal information; or
limit or object to certain uses of your information.

These rights are not absolute. We may retain information where necessary for legal, administrative, security, contractual, operational, or recordkeeping purposes.

To make a request, contact us using the information below.

Where Your Data Is Sent

Information may be processed by F&L Doors and by service providers that support our website, communications, analytics, advertising, accessibility, translation, security, financing links, recruiting, and internal workflows. Depending on provider infrastructure, information may be processed in the United States and possibly other jurisdictions.

Security

We take reasonable measures to help protect personal information from unauthorized access, disclosure, alteration, or misuse. However, no method of transmission over the internet and no method of electronic storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

The Site is not intended for anyone under 18 years of age. We do not knowingly collect personal information online from children without appropriate authorization where required by law.

Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, contact us at:

Pioneer Pole Buildings, Inc. d/b/a F&L Doors
286 Airport Road, Hazle Township, PA 18202
631 South Route 183, Schuylkill Haven, PA 17972
6910 Springhouse Road, New Tripoli, PA 18066
Phone: 1-800-344-3667

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Your continued use of the Site after any update means the revised Privacy Policy will apply from the new effective date forward.

Read Our Reviews

F&L Doors has earned numerous positive reviews for our outstanding service. Read about our customers’ pleasant experiences working with us, then contact us today to learn more about our garage door services.

“We greatly appreciated everyone’s effort on this job. That included from the start, with Kevin getting us set up with Gaige. Special thanks to Gaige beginning with his same-day response when the prior doors initially failed, walking us through the process and bearing with us as we tried figuring out the best color choice for the doors (important since there were three other nearby doors that we weren’t replacing). The initial crew that came out did a great job of getting the doors installed, and communicating with us about various important things – from operations to choosing where to route the new controls. The hiccup with the torn trim surprised everybody, but it was minor and easily fixed on the follow-up visit. This wasn’t a project I wanted to do. (Sorry…replacing garage doors isn’t the most exciting thing for a homeowner!) However, F&L made the process as simple and straightforward as possible, installed some great looking doors, and really improved not only the look of our house, but the function of the garage itself. The old doors had huge gaps running alongside the panels. Between the better-quality doors, the insulation, and the tighter installation of these doors…the garage itself is quieter, looks much better, and will certainly be far more energy efficient. In any event, thank you to everyone for your work on this project!”

J.T.

“I’m blown away how prompt F & L Doors was. My garage door broke and I thought I’d have to buy new doors to match each other, but the serviceman came over so quickly, and was able to repair it within 20 minutes. He was very professional, polite, and thorough. He also saved me a lot of money! I highly recommend F & L Doors.”

Deborah M.

“Excellent work and quality doors were installed on my new 3 door garage. These guys were very nice and professional and installed 3 doors with motors, programmed everything for me, and did a very fantastic job all in a day. They are very neat and organized, leaving no mess behind and got the job done very quickly! Highly recommend F & L Doors for your garage door needs. ”

Eric L.

“On Friday afternoon I opened up the automatic garage door & heard a loud noise, I couldn't get the garage door down. I called F & L for help because now my home is exposed. At this time of the day I only expected help with getting the door down and scheduling the repair for the following week. They arrived quickly and installed new springs on both sides of the door. They were fast, efficient, neat and incredibly polite. Thank you to everyone at F & L Doors!”

Tami K.